Are you investing in the training your staff actually need? A recent workshop highlighted how the challenges people face at work aren't always reflected in the training requested. I explore why identifying the real training needs matters and how a more responsive approach could make training more effective.

Employment law is changing, but are our approaches to managing people keeping up? Policies and procedures are important, but so are the everyday conversations that help prevent workplace issues from escalating. We explore why confident managers, early intervention and healthier workplace relationships matter more than ever.

The HSE Relationships Standard: The Hidden Risk Many Employers Overlook

When organisations talk about workplace wellbeing, the conversation usually centres around stress, workload, burnout, mental health support, and resilience.

All important topics.

Yet one of the biggest contributors to workplace stress often receives far less attention: the quality of relationships at work.

Are we becoming impatient listeners? The hidden cost of a hyperconnected life…

Recently, while running a Communicate with Confidence workshop, I asked delegates about their communication strengths, weaknesses, attitude to conflict but also what annoys them in communication with others. One response stood out—and not in a good way. Many admitted they struggle to stay engaged when someone takes “too long” to think before speaking or making their point.

If you’ve ever thought, “I didn’t sign up to be the office parent,” you’re not alone.

Somewhere along the way, your role expanded. You’re no longer just leading, managing, or delivering results. You’re mediating silent stand-offs. Decoding passive-aggressive emails. Translating “fine” into what it really means. Encouraging grown adults to have conversations they’ve been avoiding for weeks.

Emotions are complex, powerful, and often unpredictable. While most of us have some understanding of our own emotional landscape, dealing with the emotions of others can be far trickier. Whether at home, with friends, or in the workplace, knowing how to respond to someone’s anger, frustration, or sadness can feel daunting.