What’s your problem?
An argument affecting the rest of the team
Unresolved conflict can affect the whole team, not just people directly involved. Our Conflict Management or Effective Communication training can help
Avoiding difficult conversation
You’re not alone in this but we’re here to help with our How to tackle difficult conversations workshop.
I’m new to management role…
Being good at what you do doesn’t mean you will know hot o manage other people. For a bespoke course, email us at hello@neupauer.org
I feel like a doormat
Many people describe themselves as ‘people pleasers’. Not setting healthy boundaries can lead to a burnout and resentment. Unless you join our How to be assertive workshop
I want to help my staff deal with stress and be more resilient
Then, our Managing Stress, Building resilience and healthy boundaries workshop is what you need.
We had breaching of professional boundaries
Our Professional Boundaries workshop can help you staff understand what they can and can’t do. Find out more here.
About Neupauer Ltd
Is interpersonal conflict, low staff morale and lack of team work keeping you awake at night? Or do you feel like your employees behave like children? With diverse range of courses and workshops, we empower individuals to communicate effectively, collaborate seamlessly, lead with confidence and enjoy more positive workplace environment. Our training courses can be delivered as they are (off the peg) or, often, we customise them for you to ensure they fit in with your challenges. We also offer bespoke courses if there is a specific problem or area you need to address.
Our courses are interactive with time for self-reflection and group discussions. Our delegates appreciate this time out not only for learning but being able to openly discuss their day to day difficulties and how they may contribute to improve relationships within their team.
Head over to Services to find out our core training courses or get in touch below for more information with a specific interpersonal problem.
About Mia
Founder, Mia Neupauerova Shepherd specialises in helping HR and L&D professionals build healthier, more resilient workplace cultures through practical, people-first training.
With over 20 years of experience in training, Mia understands the realities of workplace conflict, morale issues, and communication breakdowns. She uses this insight to design and deliver workshops that don’t just tick boxes — they create lasting change.
Mia’s approach blends behavioural psychology with real-world relevance, supporting managers and teams to handle interpersonal challenges with confidence and clarity. Her bespoke programmes are trusted by local authorities, care providers, and growing businesses across the UK.
If you’re tired of playing office nanny and want a training solution that actually sticks, Mia is the partner who gets it — and gets results.
Based in East Sussex we provide in-person and online courses, consultancy and coaching as well as training resources for your HR and L&D team, covering range of topics and challenges:
How to be more assertive
Managing Stress
Building Resilience
Effective Communication
Handling Difficult Conversation
Conflict Management/resolution
Building positive relationships
Supporting Others
Problem Solving and Critical Thinking
Coaching Skills
Customer Service
Equality, Diversity and Inclusion
Interesting Articles
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How to encourage employees to return to the office?
Are you planning on full office return? Many employers are, but this does come with its challenges.
Read our latest article on how to make the whole process less ’painful’ for you, your management team and employees…
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What is Quiet Quitting and how can you avoid it?
Is ‘quiet quitting’ really a new trend in the workplace or has it simply become more obvious in the wake of Covid-19?
It's an interesting question. And one which has been receiving a lot of media attention in recent weeks.
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Why the way we manage our employees must change
Is it the responsibility of managers to adapt their communication style to suit individual employees?
Of course, it is!…
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How Soft Skills can future proof our business
It’s widely recognised that businesses with greater numbers of skilled staff have higher levels of innovation, productivity and profitability. But when considering the specific skills required to operate a successful business, many organisations focus on the hard skills required to make a product or deliver a service. They often neglect the soft skills that are a necessary complement to these hard skills. And do so at their peril.
We have successfully delivered training and workshops in East Sussex, Surrey to a range of organisations as well as individuals all over the world, including:
You have changed my life by providing me tools to be more assertive. I knew the way some people behaved towards me wasn’t right but I didn’t know what to do about. Now I know! Thank you so much"!
Attendee of Become Assertive Course. Name removed for safeguaring reasons, Wayfinder Woman, Eastbourne, East Sussex