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Neupauer - People Communication
About
Consultancy
Training
Assertiveness Training
Coaching
Communication Training
Conflict Resolution Training
Customer Service Training
DISC Assessments
Emotional Intelligence Training
Equality, Diversity and Inclusion Training
Professonal Boundaries in Health and Care
Problem Solving and Critical Thinking
Resilience Training
Resources
Train the trainer
Training Content
Testimonials
Blog
Training Courses
0
0
Resources
About
Consultancy
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Assertiveness Training
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Communication Training
Conflict Resolution Training
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Training Content How to tackle difficult conversations Full Day Training Material
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How to tackle difficult conversations Full Day Training Material

£247.00

This editable training material is suitable for a full day, in person* course. You can also adapt the material to run 2 or 3 shorter sessions with plenty of material and options stretch the course.

What is included?

Power Point presentation with notes and optional slides to give you flexibility to adapt the workshop to you (and your delegates needs)

Workbook for your delegates

Lesson plan - please note that timings are not set in stone as it depends on the size of the group, engagement and activities you choose. You may as well add your own. But it doesn't include a rough guide to help you plan your sessions. If you're new to training, you will soon learn that every session will be different depending on delegates.

What will your delegates learn?

·         What topics do you and others find difficult?

·         Consequences if you don’t tackle those difficult conversations

·         What makes difficult conversations even more difficult

·         Preparation and common goal

·         Active Listening skills

·         Avoiding assumptions

·         Retaining power and control

·         Managing emotions

·         The importance of rapport

·         Seeking appropriate help when appropriate

·         Listening and providing feedback

This is an interactive session, including self-reflections and group discussions which give delegates a chance to look at their own challenges. The Structure of this training will help facilitate those conversations and allow for you to adapt it to your delegates individual needs. There are also group activities - depending on your space, get creative and let people move around.

Still not sure if this is for you? Contact us at hello@neupauer.org to find out more

Are you looking for different topics? Get in touch as we also offer bespoke course writing.

Can I edit the course?

Once you purchase the content, we can’t stop you however we’d appreciate if you give us credit for the hard work. Feel free to use the material as it comes or just the parts you need.

FREE Train the trainer

Each material comes with a free train the trainer session to help you get familiar with the material and get any questions answered.

Do get in touch to arrange the session or if you have any question about the material at hello@neupauer.org

Add To Cart

This editable training material is suitable for a full day, in person* course. You can also adapt the material to run 2 or 3 shorter sessions with plenty of material and options stretch the course.

What is included?

Power Point presentation with notes and optional slides to give you flexibility to adapt the workshop to you (and your delegates needs)

Workbook for your delegates

Lesson plan - please note that timings are not set in stone as it depends on the size of the group, engagement and activities you choose. You may as well add your own. But it doesn't include a rough guide to help you plan your sessions. If you're new to training, you will soon learn that every session will be different depending on delegates.

What will your delegates learn?

·         What topics do you and others find difficult?

·         Consequences if you don’t tackle those difficult conversations

·         What makes difficult conversations even more difficult

·         Preparation and common goal

·         Active Listening skills

·         Avoiding assumptions

·         Retaining power and control

·         Managing emotions

·         The importance of rapport

·         Seeking appropriate help when appropriate

·         Listening and providing feedback

This is an interactive session, including self-reflections and group discussions which give delegates a chance to look at their own challenges. The Structure of this training will help facilitate those conversations and allow for you to adapt it to your delegates individual needs. There are also group activities - depending on your space, get creative and let people move around.

Still not sure if this is for you? Contact us at hello@neupauer.org to find out more

Are you looking for different topics? Get in touch as we also offer bespoke course writing.

Can I edit the course?

Once you purchase the content, we can’t stop you however we’d appreciate if you give us credit for the hard work. Feel free to use the material as it comes or just the parts you need.

FREE Train the trainer

Each material comes with a free train the trainer session to help you get familiar with the material and get any questions answered.

Do get in touch to arrange the session or if you have any question about the material at hello@neupauer.org

This editable training material is suitable for a full day, in person* course. You can also adapt the material to run 2 or 3 shorter sessions with plenty of material and options stretch the course.

What is included?

Power Point presentation with notes and optional slides to give you flexibility to adapt the workshop to you (and your delegates needs)

Workbook for your delegates

Lesson plan - please note that timings are not set in stone as it depends on the size of the group, engagement and activities you choose. You may as well add your own. But it doesn't include a rough guide to help you plan your sessions. If you're new to training, you will soon learn that every session will be different depending on delegates.

What will your delegates learn?

·         What topics do you and others find difficult?

·         Consequences if you don’t tackle those difficult conversations

·         What makes difficult conversations even more difficult

·         Preparation and common goal

·         Active Listening skills

·         Avoiding assumptions

·         Retaining power and control

·         Managing emotions

·         The importance of rapport

·         Seeking appropriate help when appropriate

·         Listening and providing feedback

This is an interactive session, including self-reflections and group discussions which give delegates a chance to look at their own challenges. The Structure of this training will help facilitate those conversations and allow for you to adapt it to your delegates individual needs. There are also group activities - depending on your space, get creative and let people move around.

Still not sure if this is for you? Contact us at hello@neupauer.org to find out more

Are you looking for different topics? Get in touch as we also offer bespoke course writing.

Can I edit the course?

Once you purchase the content, we can’t stop you however we’d appreciate if you give us credit for the hard work. Feel free to use the material as it comes or just the parts you need.

FREE Train the trainer

Each material comes with a free train the trainer session to help you get familiar with the material and get any questions answered.

Do get in touch to arrange the session or if you have any question about the material at hello@neupauer.org

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